Legal
Refund policy
Last updated 14 November 2026
14-day money-back guarantee. If ClipHox isn't right for you, ask within 14 days of buying and we'll refund you in full. No long forms.
How to ask
Email [email protected] from the address you bought with, and include your order number from the receipt. You can also reply to your Lemon Squeezy receipt email. A short reason helps us improve, but you don't have to give one.
What happens next
- We reply within 2 business days.
- The refund goes back to your original payment method through Lemon Squeezy. Banks usually take 5–10 business days to show it.
- Your license key is deactivated, and the app returns to the free plan.
After 14 days
Purchases older than 14 days aren't normally refunded, because you've had the free trial and two weeks to try the full version. If something is badly broken and we can't fix it, write to us anyway and we'll look at it fairly.
Not refundable
Licenses disabled for sharing, reselling or cracking, as described in our terms.
This policy doesn't affect any rights you have under consumer law in your country.